Connect via The Tide Light Rail, rideshare, or taxi to reach the Pavilion.
Station amenities include ADA access, restrooms, waiting area, and limited parking in Harbor Park Lot E.
Follow I-264 into downtown Portsmouth. Take Exit #7 immediately out of the Downtown Tunnel, then keep right onto Bart Street. You’ll find the Pavilion in the circle just a couple of blocks down on your right.
Free parking after 6pm in nearby city lots
VIP & accessible parking is available directly behind the Pavilion (enter via Wavy Street from Port Centre Parkway)
Downtown parking info: portsmouthva.gov/260/Downtown-
Portsmouth Pavilion welcomes all guests and strives to provide a comfortable experience. Accessible seating areas, restrooms, and parking are available.
For personal assistance or more detailed information regarding any special needs please contact us at 757-393-8181 at least one week in advance.
FM Loop amplification headsets are available for the hearing impaired for most performances at no charge. Please call 757-393-8181 at least one week in advance.
Sign language interpretation can be arranged by calling 757-393-8181. A minimum of three weeks advance notice is required.
Accessible parking is available directly behind the Pavilion (enter via Wavy Street from Port Centre Parkway)
Accessible parking is available directly behind the Pavilion (enter via Wavy Street from Port Centre Parkway)
To help keep entry smooth and everyone safe, please review the guidelines below before arriving at the Pavilion. All items are subject to search, and policies may vary by event or artist.
Allowed:
Tickets (mobile or printed)
Factory-sealed plastic water bottles (up to 24 oz; one per guest)
Lawn chairs with seats 20 inches or less from the ground
Blankets
Small bags or backpacks that fit under your seat and do not have frames
Service animals (in accordance with ADA guidelines)
Rain ponchos or jackets (shows are rain or shine)
Not allowed:
Alcoholic beverages
Glass bottles or metal cans
Illegal substances
Recording devices, professional cameras, or video equipment (artist-dependent)
Laser pointers
Umbrellas
Pets (excluding service animals)
Some items may be restricted at the request of the performing artist. Policies are subject to change, and final decisions are made at the discretion of venue management.
For questions about specific items or accommodations, stop by Guest Services on event day or contact the venue in advance.
Tickets for Portsmouth Pavilion shows are available through our official ticketing partner. Visit the Events page to see upcoming concerts and secure your tickets.
Mobile Tickets: If you selected Mobile Entry, your phone is your ticket. Printable tickets are not available.
How to Access Your Tickets:
Using either the Ticketmaster App or your phone’s mobile browser:
Transferring Tickets:
If your group is arriving separately, transfer tickets in advance using the “Transfer Tickets” option in the Ticketmaster App or mobile browser (availability may vary by event).
Show Day Reminders:
For assistance, visit the Box Office on event day and be prepared to show a valid ID.
Will Call opens ~2 hours before showtime (ID required)
Accessible ticketing options are available — contact us in advance if assistance is needed
Cash
Visa
Mastercard
American Express
Discover
If you would like to speak to the Box Office, please call 757-393-8181 during box office hours. If you would like to leave a voicemail for the Box Office, please call 757-333-0921 ext 121. Or e-mail at info@pavilionconcerts.com.
Guest Services is located on the East Concourse, just inside the venue entrance. Our team is available to assist with general questions, seating concerns, accessibility needs, and more.
Lost & Found items are turned in to Guest Services during events. If you’ve misplaced an item, stop by Guest Services on show day or contact the venue after the event for assistance.
To check on a lost item please contact us at 757-393-8181.
Smoking is permitted in designated outdoor plaza areas only and is not allowed in the reserved seating area.
Emergency Medical Technicians and Paramedics are on-site for all events. If you need medical assistance during the show, notify a staff member or visit Guest Services.
A variety of food and beverage options are available for purchase throughout the venue during events. Offerings may vary by show.
All guests are expected to follow venue rules and staff instructions. Certain policies may vary based on the performing artist, and final decisions are made at the discretion of venue management.
While the Pavilion offers a variety of food and drink on site, downtown Portsmouth has a growing dining scene within walking distance.
All shows are held rain or shine. In the event of severe weather, updates will be shared on the Pavilion’s official website and social media channels.
Most artists prohibit cameras and recording devices. Policies may vary by event, so please check the event listing for specific restrictions.
If you experience ticket issues, please contact the Box Office or visit Guest Services on event day for assistance.
Lost items are turned in to Guest Services during events. After the event, you may contact the venue to inquire about lost items.
Yes. Emergency Medical Technicians and Paramedics are on-site at all events. Notify a staff member or visit Guest Services if you need assistance.
Yes. Guests arriving by boat may dock at nearby marinas. For slip availability and details, please contact local marinas directly.
Pets are not permitted, with the exception of service animals as defined by ADA guidelines.
Yes. The Pavilion periodically hires seasonal and part-time staff for event operations. Contact jobs@eventstaffinginc.com or call 757-640-8900 for information.